FAQ

1. How can I apply for a To Whom It May Concern Letter ?

   To submit "To Whom It May Concern" letter kindly, follow these procedures:

   • From the employee self-service feature.
   • Sselect an application for " To Whom It May Concern " letter (for submitting " To Whom It May Concern Letter").
   • Click on "Add" icon to submit a new application
   • Kindly conclude all the mandatory fields marked with the sign (*) and then click on the word "Execute".
   • You shall find the submitted application in the status (New), click "Next".
   • Check the entered data and then click "Execute".
   • The letter shall be sent to you via the e-mail, in case you selected the application type a "certificate issued automatically from the system" and if you select a "certificate signed by the HR", then it shall be received from the Human Resources personally.
2. The size of my file is large, I cannot attach it?

   To reduce the file size, kindly follow these procedures:

   • Make a screen shot
   • Copy the image to (Paint) program
   • Save the file in (JPG) format
3. I noted that the evaluation result in my performance management system does not suit me. How can I complain and submit grievance about the outcome?

   To apply for a grievance in the Performance Management System, the grievance shall be, if the employee was evaluated" "needs to be improved", according to the following steps:

   • Access to the feature of the employee performance management
   • Elect the feature of grievance applications for performance
   • Press "Add" and fill in the form.
   • Upon completing filling in the data, press "Apply"
4. I am searching for a job in the Federal Authorities, how can I apply for available jobs?

   To apply for jobs you may follow these procedures

   • Enter the e-recruitment link .
   • Log in to the e-recruitment site
   • Search and submit the suitable job in Federal Departments
5. How can I submit and attach the sick leave documents?

   To submit a sick leave, along with attaching the related documents thereto, kindly, follow these procedures:

   • Select the employee self-service feature
   • Click on "Leave Management"
   • Select the type of leave, and the start and end dates from the calendar, then press "Calculate Duration" and press "Next".
   • You should check the inputs and confirm the data, and then press the "Execution".
   • Select the Additional Information "Attachments "and then press "Add"
   • Attach the document and then press "Apply".
6. How to apply for leaves of all kinds?

   To apply for a leave, kindly, follow these procedures:

   • Select the employee self-service feature
   • Click on "Leave Management"
   • Select the type of leave, and the start and end dates from the calendar, then press "Calculate Duration" and press "Next".
   • You should check the input and confirm the data and then press the "Execution".
   • You should check the input and confirm the data and then press the "Execution". To be sent for approval
7. I would like to update the data of my ID and passport?

   To update your Emirates ID and the Passport data, kindly follow these procedures:

   • From the employee self-service feature
   • Select the UAE ID, Passport, and the data of the unified No. / residency card
   • From the schedule select "Update Document"
   • Enter the required data for the document, and then add the attachment and press "Next".
   • After confirming the information press the "Execute".
8. I have not received any text messages from "My Data" system, how do I check my registered mobile No. to update it?

   To verify the number and update it in "Bayanati", kindly follow these procedures:

   • From the employee self-service feature
   • Select the address and telephone of the employee
   • Press "Update" at the telephones
   • Select Phone Type "My Data Telephone "
   • Add the 7 digit number along with adding of the dialing code for example: " +971XXXXXXX".
   • Press "Next" and then "Save"
9. Forgot password / PIN?

   To update the password from "Bayanati" system, kindly, follow these procedures:

   • Click " Login Assistance" feature on the login .
   • Enter the "user name" and click "Forgot Password?"
   • A link from "Bayanati" system shall be sent to the official e-mail registered in "Bayanati" system.
   • Enter the new password / PIN and initiate the password comprising of 8 characters or more, However, the password may include any combination of letters, numbers and symbols.
10. I cannot see my services and authorities when I log in, what are the procedures to show them?

    To show the features and capacities in the main menu, kindly follow these procedures

    • Press the Personal Setup and then click "Show All" option and then "Apply".
    • Log off and log back on again to the system to show the features and capacities in the main menu.
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