How should I use keywords?

Use keywords that are as specific as possible. For example, if you want to search about a page, use the “word page” not “a pages” “and pages” etc…

Refine search results?

If you find that your search has returned too many results you might want to consider refining your search. You can refine your search by adding other keywords to your search or by using the handy keyword tool that can filter your results to make them more accurately reflect the information you are looking for. The filters can be found to the top of your results.

Want to go straight?

Here are some quick links to take you straight to key topics:

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Support for HR Enablers Request


Response to inquiries: HR Enablers and KPIs (Results, how to set targets and manner of measurement, etc.)

  • Managers and employees of HR Departments in Federal Entities.
  • Heads of Strategy and Future Departments in the Federal Governmen.

Sub - Service


To Register in Service:

  • The user should be Employee in HR Department or Strategy &Future Department in the Ministries and Federal Government Entities.

To use the system by the Customer:

  • Enter the Customer Happiness System CHS.
  • Enter user name and Password.
  • Choose the service from the service list.
  • Explain the request clearly in the service form.
  • Send the support documents along with the application.

Procedures after Registration:

  • Log-in to Customer Happiness System CHS.
  • Choose the required service.
  • Fill the service request form.
  • Request will be transferred to Performance Evaluation and Follow-up team.
  • When the application is closed, the customer will be notified by receiving an e-mail .

Access to Customer Happiness System CHS

Service Classification


Service Priority


Service Mandatory


Average time to obtain the service

8 Working Days

Available Languages

Arabic Language / English Language

No. of Service Surfers / Users

Actual Service Users : 77

Communication Channels

Call Center: 600525524
Phone Inquiry Timing: 7:30 am – 2:30 pm
Customer Happiness System CHS

Service Rating