How should I use keywords?

Use keywords that are as specific as possible. For example, if you want to search about a page, use the “word page” not “a pages” “and pages” etc…

Refine search results?

If you find that your search has returned too many results you might want to consider refining your search. You can refine your search by adding other keywords to your search or by using the handy keyword tool that can filter your results to make them more accurately reflect the information you are looking for. The filters can be found to the top of your results.

Want to go straight?

Here are some quick links to take you straight to key topics:

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Support of Al Mawrid System


The initiative aims to develop the employees’ knowledge, skills and capabilities, so that they can cope with the rapidly changing needs of global labor market by receiving reliable electronic training, at any time, and from anywhere in the world.

Federal government employee



To Register in Service:

  • The user should be Employee in the Ministries and Federal Government Entities.

To use the system by the Customer:

  • Enter the Customer Happiness System CHS.
  • Enter user name (Employee Number).
  • Enter Password (Employee need to assign a new password on first try).
  • Using the service through: Website of AL Mawrid Initiative 
  • Communicate with a Al Mawrid Support Team through Call Center:
  • 04 - 231 9141
  • 04 - 231 9153
  • 04 - 231 9123
  • Phone Inquiry Timing from 7:30 am to 3:30 pm

Service Classification


Service Priority


Service Mandatory


Average time to obtain the service

5 Working Days

Available Languages

Arabic Language / English Language

No. of Service Surfers / Users

Service Surfers : 7113

Actual Service Users : 982