Since
its launch in 2014, the Federal Authority for Government Human Resources' Smart
Application (FAHR), has proven to be a qualitative leap in the work system of
the federal government. Thanks to FAHR
App, the traditional human resources procedures in ministries and federal
entities have become a thing of the past, as the Application provides the
opportunity for federal government employees to complete their human resources
procedures on their own, without the need for human intervention by HR
departments, to enable these departments to focus on more strategic tasks,
responsibilities and projects within the organization.
The Authority's smart application, which serves more than 40
ministries and federal entities, and provides dozens of services related to
smart human resources systems and procedures in the federal government,
witnessed a great interaction by all employees during the current year.
Files were uploaded into the app. 18,000 times, and the federal government
employees used it to perform more than 105,000 HR procedures, 18,000 of which
were to obtain "To Whom It May Concern" letters.
To reflect its keenness to develop its smart App. and diversify
the services provided, the Authority launched a package of new services for the
federal government employees through it during 2022. These new services
included electronic signature on contracts and ministerial decisions,
performance evaluation for the new employees during the probationary period,
requesting to work remotely on Friday, in line with the new workweek adopted by
the UAE Government for the federal government employees, and the flexibility
granted to certain categories of employees to work remotely on this day.
It should be noted that the Authority had instructed, earlier last
year, the federal government employees to take a set of steps related to
COVID-19 pandemic, such as: uploading the result of COVID-19 test, entering
vaccination certificate into the HR Management Information System (Bayanati),
as well as recording cases of infection, or contact with infected persons.
FAHR App. constitutes a unified smart platform that allows federal
government employees to complete all human resources transaction on their own
using their mobile devices. To give employees more support, the Authority
provided many innovative services for them via the smart App., including:
electronic recording of attendance and departure, issuing an e-business card, searching
for vacancies in the federal government, and facilitating the application
process for job seekers.
The most prominent HR procedures that are provided through the
Authority's smart app. include viewing
attendance and departure records, requesting leave, requesting a salary
certificate, experience certificate, issuing letters to whom it may concern,
and requesting legal advice about the HR laws, policies and legislation in the
federal government, the completion of all stages of performance management
system and creation of their individual development plans.
FAHR App. also provides a package of e-services for federal
government employees, such as: displaying and updating personal documents, and
requesting a technical support service; to assist ministries and federal
entities in implementing various HR procedures, searching for employees in the
federal government and communicating with them via e-mail, as well as
nominating federal government employees under Rewards and Incentives System,
and viewing the job description card.
Federal government employees and customers alike can greatly
benefit from the services provided by the Authority, whether through the
Customer Happiness System, or the FAHR Smart App at any time and from anywhere
in the world.
Asem Ahmad AL Awadhi
Director, HR Information System Department
The Federal Authority for Government Human
Resources