The Authority recently participated in a workshop titled “Discussing Mechanisms to develop Remote Work" which was organized by the Office of the Minister of State for Artificial Intelligence, Digital Economy and Teleworking Applications. The workshop brought together a number of government entities, the private sector and global technology companies to discuss best practices in coordinating work, innovating effective ways to monitor the performance of employees in government entities and the private sector, and developing flexible mechanisms for evaluating the performance of remote work across administrative and non-operational jobs.
The workshop was held at the Coders HQ, part of the initiatives of the National Program for Coders, where the Authority was represented by Mr. Zayed Al-Qahtani, Director of the Department of Performance Appraisal & Follow Up, and Noora Jassim, Head of Section – Performance Indicators & Follow Up. The participants discussed the challenges of implementing remote work systems in the government entities and the private sector in the country.
Zayed Al Qahtani the Director of the Performance Appraisal & Follow Up Department at the Federal Authority for Government Human Resources stressed the importance of this workshop and providing an opportunity to get to know the best practices which are implemented in the private sector regarding performance appraisals for the employees who have been working remotely and exchanging the best experiences in this regard. Moreover, this workshop reflects the genuine partnership between the government and private sectors, and also assists and exchanging the best practice and insights. This can boost the transfer of knowledge between different work sectors and enrich the federal government’s experience in remote work applications.
He pointed out that the deliverables of this workshop have been highly important to proposing innovative ideas and new practices regarding the smart applications of remote work as they play an important role in the ensuring high-quality services for the customers and being fully prepared to face any emergency that may occur in the future. Furthermore, he highlighted that this is an important experience particularly with regards to introducing the best practice in the field of smart applications to measure productivity and the performance of employees working remotely.
He expressed his appreciation for the Office of Artificial Intelligence and Digital Economy and Remote Work Applications for their efforts in organizing this workshop. He pointed out that there will be further extensive collaboration between the public and private sectors on the one hand, and the most prominent technology companies at the international level to exchange visions, ideas, and discuss the latest developments in the field of remote work applications and measurement of productivity. He also highlighted that the Federal Authority for Government Human Resources has taken the lead in implementing remote work policies at the level of the federal government in 2015, and therefore, it was fully prepared to implement them before COVID-19 pandemic when the work system was shifted to remote work in a very efficient manner while ensuring the provision of services augmented by smart systems and applications.
Representatives of a number of government entities, the private sector and international companies, such as: (The Federal Authority for Government Human Resources, Majid Al Futtaim, Microsoft, Zoom, Dell, Deal, Talabat, Amazon, Accenture and VMware) took part in the event to discuss challenges with leading platforms in the field of technologies and inspire them to design solutions to the challenges of remote work systems. It also aimed to discuss the possibility of implementing technological plans to support remote work policies and enable continued success.