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FAHR Newsletter

“Itimad” E- Service for independent federal authorities

“Itimad” is an electronic approvals system for independent federal authorities that have yet to adopt the Human Resources Management Information System "Bayanati"

Target Groups

“Itimad” System is used by human resources departments at various independent federal authorities

Access to Service

The electronic system can be accessed via the Authority’s Website

Service Availability

Requirements for obtaining service

“Itimad” E- Service is mandatory for all independent federal authorities

Documentation Required for accessing Service

An official letter addressed to the Federal Authority for Government Human Resources

Mechanism for following up Service Provision

The Authority will organize training workshops for human resource staff on how to use “Itimad” E- Service in accordance with proper standards and procedures. The Authority provides a support line for users whereby they can communicate and solve all the technical problems that they might face.

Service Delivery Time

Transactions made via “Itimad” System are instantaneously delivered unless approval of other authorities is required.

Languages Used in Service Provision

Arabic

Communication Channels

For more information::
Tel: +97124036030
E-mail: malfadhli@fahr.gov.ae

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