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Consultations on HR Law & its Executive Regulations in Independent Federal Entities

 

The Service relates to identifying legal solutions to problems facing the implementation of HR Law & its Executive Regulations in independent federal entities, and to promote awareness among employee and create awareness for the federal government employees about the implication of Executive Regulations in Independent Federal Entities.

All ministries and federal entities , including the independent Federal and the interested entities in the human resources policies of UAE and its employees

For Federal government entities / independent, and Employees

There is no fee for the service.

Attach the necessary needed documents including: ( Subject / Case, Customer Name, Organization, Email address , nationality).

FAHR Website:

  1. Enter FAHR website, select FAHR’s services
  2. Click on (Start Service)
  3. Add your question or case in related to HR Law & its Executive Regulations
  4. Fill out the form by entering all required data accurately
  5. Click on (Send)
  6. Notification email will be sentto the customeras a receipt of the application/case

Internal Process:

  1. Receive the request through the legal email address
  2. Review the request by the legal team
  3. Approve the reply by the Sr. Management
  4. Send the final approved replyto the

Click here to view the Legal Advice request form. Please fill up the form and submit requested documents. All the consulting requests and questions will be received through the website by the Legal Consulting Team at the Authority. The team will respond to requests after consultation, legal consensus, and formal approval, within 15 working dayes maximum.

 

Through Support Service Desk:

Conditions for obtaining the service:

  • Should be a federal government employee
  • Should registered in BAYANATI(user name, and password)
  • Should activate the user name and password
  1. Signon the home page of FAHR website
  2. Click on the BAYANATI icon
  3. Click on Services
  4. Click on (Electronic Support Service System) - User Manual
  5. Enter a user name and password
  6. Choose legal advice request service
  7. Submit the application
  8. Send the response to the customer through the system

Internal Process:

  1. Receive the request through the system and should register by its number
  2. Review the request by the legal team
  3. Approve the reply by the Sr. Management 
  4. Send the final approved reply to the customer

(BMC Remedy Service Desk)

 

FAHR Smart Application:

  1. Download FAHR smart application from smart phone stores
  2. Choose the legal services
  3. Fill out the form
  4. Send a notification receipt email to the customer

Service Classification

Priority service/Optional

Average time to obtain the service

Repeated cases : 5 working days ( the consultation will be built on the similar cases in this regard)

New cases : 15 working days ( totally new case)

Languages

Arabic Language  (Receive and respond to the case in Arabic)

English Language (receive the case in English, but the response in Arabic)

Percentage of Customers

National 60% Expatriate 40%
Professionals 0% Foreign workers 0%

For more Service Information

Call Center: 600525524 Tel: +971-4-2319000
Fax: +971-4-2914216 Email: legal@fahr.gov.ae
Phone Inquiry Timing: 7.30 am – 2.30 pm

No. of Service Surfers / Users

Service Surfers : 34

Actual Service Users - Last Update : 5242 (01/04/2018)

Note: No. of Actual Service Users is updated Monthly.

Service Rating

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