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Support of Al Mawrid System

Estimated Delivery Time

  • 2 working days

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About Service

The initiative aims to develop the employees’ knowledge, skills and capabilities, so that they can cope with the rapidly changing needs of global labor market by receiving reliable electronic training, at any time, and from anywhere in the world

Service Steps

Enter the Username (Employee number) and Password (Employee need to assign a new password) on the website of the initiative 

Required Documents

To Register in Service:

  • The user should be Employee in the Ministries and Federal Government Entities.

To use the system by the Customer:

  • Enter the Customer Happiness System CHS.
  • Enter user name (Employee Number).
  • Enter Password (Employee need to assign a new password on first try).

FAQ

  1. The training officer can take advantage of Al Mawrid platform by listing the individual development plans for the employees in the entity, and sending them to the Al Mawrid Team, which in turn lists all requests and aligns them with the list of training programs available on the portal, which is in line with the sent training plans.

    When purchasing licenses from Al Mawrid, the federal entity will be able to obtain the following advantages:

    • Managing the training courses for the entity.
    • Licensing interactive electronic courses with exclusive offers.
    • Linking the competency framework to training programs.
    • Adding the training materials that were prepared by the entity on the platform and adding the related tests.
    • The platform provides a service of questionnaires with analysis of results.
    • Using the virtual classroom feature in training and meetings.
    • Activating smart reporting systems for training and knowledge management.
    • Al Mawrid Platform provides a visualization of the individual training plans for all employees based on the job grade, job category and job families.
    • Reflect the training plan on Al Mawrid platform, and it is followed up by the platform through the features provided by the platform.
    • Converting specialized materials into interactive material at an exclusive cost, and government entity employees will be able to use it on the platform.
  2. You can contact Al Mawrid Team through the main channels of the Federal Authority for Government Human Resources:

  3. For entities using “Bayanati” System, they should login to the system and change the password, and the changes will be reflected automatically on Al Mawrid Portal.

    For entities who do not use “Bayanati” System, they should enter the “email” in the user name field, then click “Forgot Password” and a link will be sent to the registered email to update the password.

  4. For entities using “Bayanati” System, they should login to the system and change the password, and the changes will be reflected automatically on Al Mawrid Portal.

    For entities who do not use “Bayanati” System, they should enter the “email” in the user name field, then click “Forgot Password” and a link will be sent to the registered email to update the password.

  5. Show more FAQ
Estimated Delivery Time
2 working days
Services Channels

FAHR website

Customer Happiness System CHS

Target Audience
Federal government employee
Service Fees

Free

Service Classification

Procedural

No. of Service Surfers / Users

Service Surfers : 8270

Service Requirements

  • Requirements for using the service through the website: www.almawrid.ae
  • Communicate with a Al Mawrid support team:
  • 04 - 231 9141
  • 04 - 231 9153
  • 04 - 231 9123
  • Phone Inquiry Timing : From 7:30 am - 3:30 pm
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