For entities using “Bayanati” System, they should login to the system and change the password, and the changes will be reflected automatically on Al Mawrid Portal.

For entities who do not use “Bayanati” System, they should enter the “email” in the user name field, then click “Forgot Password” and a link will be sent to the registered email to update the password.

For entities using “Bayanati” System, they should login to the system and change the password, and the changes will be reflected automatically on Al Mawrid Portal.

For entities who do not use “Bayanati” System, they should enter the “email” in the user name field, then click “Forgot Password” and a link will be sent to the registered email to update the password.

You can contact Al Mawrid Team through the main channels of the Federal Authority for Government Human Resources:

• Unified Call Center 600525524
• Customer Happiness System: https://www.fahr.gov.ae/CRM/en

The training officer can take advantage of Al Mawrid platform by listing the individual development plans for the employees in the entity, and sending them to the Al Mawrid Team, which in turn lists all requests and aligns them with the list of training programs available on the portal, which is in line with the sent training plans.

When purchasing licenses from Al Mawrid, the federal entity will be able to obtain the following advantages:

• Managing the training courses for the entity.
• Licensing interactive electronic courses with exclusive offers.
• Linking the competency framework to training programs.
• Adding the training materials that were prepared by the entity on the platform and adding the related tests.
• The platform provides a service of questionnaires with analysis of results.
• Using the virtual classroom feature in training and meetings.
• Activating smart reporting systems for training and knowledge management.
• Al Mawrid Platform provides a visualization of the individual training plans for all employees based on the job grade, job category and job families.
• Reflect the training plan on Al Mawrid platform, and it is followed up by the platform through the features provided by the platform.
• Converting specialized materials into interactive material at an exclusive cost, and government entity employees will be able to use it on the platform.

There is 24 different features

Yes, the virtual session hall service is available, and in order for the entity to activate this feature, it must purchase Al Mawrid package.

There are more than 700 different online training courses, federal government entities can register their employees to take advantage of these courses depending on their competence.

The license is valid for 365 days from the date of its activation.

No, package prices/rates may vary according to the number of licenses for electronic courses, based on the number of employees in the entity, in addition to the presence of a change in the price after deducting “Al Mawrid”.

For entities that do not activate the Al Mawrid package: This is done by sending the electronic certificate to the training officer in the entity.For entities who activated Al Mawrid Package: The training officer at your side has the authority to review the training reports of all employees and follow up on their achievement indicators.

Yes, there are training courses in English.

This feature is not activated at the individual level. The training course licenses are purchased through the HR Department in the entity through the service provider.

After completing the training course and passing the test, the employee must evaluate the training course, and then the certificate will be issued automatically, or it can be obtained from the main menu "My Certificates".

Yes, any entity can request for specialized courses for its employees.

To obtain the certificate, you must complete the course, and you can stop at any time, and when you reopen the course, you can resume where you left off by pressing the word “Yes”.

Attending the training courses is not compulsory, but certificates issued and training hours for the employee are calculated.

Yes, currently the e-learning Portal in the federal government “Al Mawrid” is only available to employees of ministries and federal entities.

You can click on the assignment request available on the course page and the request will be received directly by the training officer. The approval of the Authority is necessary to complete the assignment procedures in the training course.

Upon completion of the training course, the Training Manager obtains a report of your course completion and then enters it directly into the e-training system for federal government employees, which is available through "Bayanati" system, to calculate the training hours for the employee.

The Authority is making every effort to provide free training programs and courses for federal government employees through “Al Mawrid” Portal, and the Authority will continuously announce the free courses and programs available through the portal, whether by sending circulars to employees of ministries and federal entities through "Bayanati" System, or via various accounts on Social Networking sites. The employees will also receive a notification for new courses via their registered email in "Bayanati" System.

Access to free courses its limited to certain periods.

Access to Al Mawrid Site: www.al-mawrid.ae  

Login:

For entities using “Bayanati” System, they should use "Bayanati" credentials (User name and password) to login in to Al Mawrid Portal.

Entities that do not use "Bayanati” System, they should use the "e-mail" for the User Name, and Password “Dubai_5000” or the updated password if it was previously changed.